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Brocade and ShoreTel Deliver Seamless UC Solution for the City of Lakewood

March 23, 2010

The city of Lakewood, Calif., has revamped its existing phone system with Brocade IP-based infrastructure and has deployed a ShoreTel Unified Communications (UC) solution to help improve communication and collaboration for its 1,200 employees.

Leveraging its fully integrated IP telephony system across more than two dozen locations, the city of Lakewood simplified management overhead with centralized management of the entire system, and delivered enterprise-class reliability while reducing total cost of ownership (TCO).

'Our decision to invest in a Brocade IP-based network was based upon the tremendous price-performance we experienced firsthand,' said Boris Naschansky, chief information officer for the City of Lakewood, in a statement.

Naschansky said that some UC vendors would have required the city to purchase a bundled solution, which wasn't necessarily the best solution across the board.

“With Brocade's open standards approach, we were able to design a component-based solution that was flexible and ideal for us,' he said.

Officials with Brocade said that the city deployed the company’s FastIron Edge Power over Ethernet (PoE) switches at the network's edge, FastIron SuperX switches in the core, and FastIron Edge X switches for server connectivity in the data center.

All city departments are also using the ShoreTel phone systemand by deploying a Brocade IP network and a ShoreTel UC system, Lakewood now has a fully integrated and interoperable UC networking solution that takes advantage of an open standards-based architecture to meet the city's objectives for a modern and scalable communications system.

'We knew from the start that Brocade and ShoreTel could deliver on all of our stringent technology demands,' said Wendy Shrader, manager of network services for the city of Lakewood.

Shrader said that in the end it was their high level of experience, service, and support that made them stand out as partners who would help Lakewood get where it wanted to go.

Anil Sharma is a contributing editor for unified communications. To read more of Anil’s articles, please visit his columnist page.

Edited by Patrick Barnard

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