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In-Stat Report: Unified Communications Service Revenues to Reach $17 Billion by 2013

February 17, 2010

Unified communications service revenues will reach more than $17 billion by 2013, and the product side of UC is expected to see a nearly three-fold growth between 2009 and 2013, according to a new reported published by In-Stat.

The report, entitled “Global Unified Communications Emerges from the Cloud,” observes that there are two trends that are poised to enhance the richness of UC.
According to the report, session initiation protocol (SIP) trunking will enable the interconnection of UC islands, thus enriching communications across suppliers, business partners, and customers.
The second trend is the evolution of the wireless industry toward higher data rates. The report said this is enabling the extension of UC to smartphones and other wireless data devices.
Noting that the market is shifting to UC as “cloud” service,” David Lemelin, analyst at In-Stat, said that Infrastructure providers, like Avaya, Cisco, BroadSoft, and Microsoft, are working closely with hosted voice over Internet protocol (VoIP) service providers to enable this shift.
The report also says that the survey respondents ranked collaboration -- file sharing -- while in conference as the application of the most importance.
In-Stat’s market intelligence combines technical, market and end-user research and database models to analyze the mobile Internet and digital entertainment ecosystems.
The new research covers the worldwide market for UC. It includes examination of market trends across market segments; forecasts for products and services sold as part of a UC solution through 2013; 2008 and 1H 2009 messaging market end-user revenues; profiles of managed/hosted UC providers; and more.

Anshu Shrivastava is a contributing editor for unified communications. To read more of Anshu’s articles, please visit her columnist page.

Edited by Marisa Torrieri

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