Unified Communications Featured Article

Toshiba Wins 2009 Product of the Year Award from Customer Interaction Solutions Magazine

February 16, 2010

Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine has honored Toshiba America Information Systems with a 2009 Product of the Year Award for the Toshiba Unified Communications (UC) Suite. A global integrated media company, TMC helps clients to build communities in print, in person and online.

Brian Metherell, vice president and general manager for Toshiba Information Systems, Telecommunication Systems Division, said the company is pleased to receive the CIS Product of the Year award for Toshiba's UC Suite. The UC Suite gives Strata CIX VoIP system users a full suite of unified communications applications on a single server and provides an affordable entry to unified communications. Toshiba's UC Suite users get the best possible price while significantly simplifying the process of deployment and management of a single unified communications solution.

Toshiba's UC Suite unites individual applications in a UC software bundle on a single UC server platform that delivers cost savings and makes it easier to manage UC applications. The UC Suite includes unified communications applications that facilitate presence and instant messaging, outbound dialing from any application, desktop call control from PC, CRM integration and screen-pops, one number access, off-premise call forwarding, personal call handling, fixed mobile convergence, video conferencing and collaboration and unified messaging.

The easy to acquire, deploy, manage and use UC Suite from Toshiba helps organizations to respond to the challenges they face every day. According to Rich Tehrani, CEO of TMC, Toshiba's UC Suite shows Toshiba's dedication to delivering quality communications applications that improve the user experience and provide strong ROI for companies that use them. Customer Interaction Solutions magazine from TMC is the voice of the call/contact center, CRM and teleservices industries. The magazine helps the industry to germinate, grow, mature and prosper.

Toshiba America Information Systems Inc. (TAIS) is comprised of four business units, namely, Digital Products Division, Imaging Systems Division, Storage Device Division and Telecommunication Systems Division. These divisions provide mobile products and solutions such as portable computers; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications as well as telephony equipment and associated applications.

Calvin Azuri is a contributing editor for unified communications. To read more of Calvin’s articles, please visit his columnist page.

Edited by Patrick Barnard

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