Unified Communications Featured Article

UC Week in Review: Cisco Making Headlines Again

December 11, 2009

It was a week full of interesting announcements in the unified communications sector as a top UC provider announced the completion of another purchase and a new partnership, and another company explained the shift toward Web conferencing.

Cisco has announced the completion of the purchase of London and San Francisco-based ScanSafe Inc. This software-as-a-service Web security solutions provider caters to organizations that range from global enterprises to small businesses.
With this acquisition, Cisco is building on its successful gain of the on-premise content security provider IronPort, company officials said. This latest transaction brought together the Cisco IronPort high-performance Web Security Appliance and ScanSafe’s SaaS Web security service in order to create superior on-premise, hosted and hybrid-hosted Web security solutions.
And new advancements in the communications technology space have got companies with geographically dispersed clients and employees covered. While audio conferencing is the No. 1 tool most companies are deploying these days, other services such as Web conferencing and video conferencing are gaining steam. 

The ongoing move by businesses toward greater globalization and virtualization has been a key market driver. What’s more, the movement has also prompted the need for businesses that are spread across multiple states or countries to communicate effectively. And as organizations look to “go green” and reduce their carbon footprint, many are turning to audio conferencing and bridging technologies to achieve that goal.
“Video and Web conferencing solutions are getting quite a bit of attention today,” Greg Plum director of channel development, The Conference Group, told unified communications in a recent podcast. While audio conferencing is the most used application, companies small and large are also tapping services from The Conference Group, such as Web and video conferencing, Plum said.
In an effort to broaden their longstanding relationship, British Telecommunications and Cisco Systems Inc. announced that the companies are jointly launching a global “cloud”-based hosted IP unified communications service that will help businesses reduce their upfront investment costs and boost the adoption of UC.

Erin Harrison is a senior editor with unified communications, primarily covering telecom expense management, politics and technology and Web 2.0. She serves as senior editor for TMC's print publications, including "Internet Telephony", "Customer Interaction Solutions", "Unified Communications" and "NGN" magazines. Erin also oversees production of unified communications's weekly iPhone e-Newsletter. To read more of Erin's articles, please visit her columnist page.

Edited by Erin Harrison

Request a Quote
Become a Partner

Featured Blog

Millennials and Technology – "I want it now"

The millennial generation, also known as individuals born between the years of 1980 and 2000, are a group of highly collaborative adults estimated to account for roughly 75% of the global workforce by the year 2025...

4 Steps to safely enter 2016 with Fusion and leave your old provider behind

Enough is enough! You can't tolerate the dropped calls, the complaints from upper management, and the slow response time from customer service. You saw the signs of the breakup all along, and now it's time to move onto something new...

Practical Benefits of a Unified Communications System

The business world of is rapidly changing thanks to the technological advancements of recent years...