Unified Communications Featured Article

CXO Receives Microsoft Certified Partner Designation

December 01, 2009

CXO Global Solutions, a managed services firm specializing in unified communications and call center operations, is now a Microsoft Certified Partner for unified communications.

Additionally, the company also announced that Principal Systems Architect Robert Burnett has achieved Microsoft Certified Master status for Microsoft Office Communications Server 2007.

“This is a tremendous accomplishment for Robert and a designation that validates our company’s reputation for quality and technical expertise in unified communications,” said Bryan DiGiorgio, president and CEO at CXO Global Solutions, in a release.

He said that it takes a very specific set of skills to successfully integrate the voice services and IT components such that UC becomes a business advantage for clients, adding that the newly gained Microsoft partnership status and Robert’s designation underscore the company’s expertise and ability.

Microsoft said that its UC solutions are becoming prevalent in today’s mobile workforce environment. The Microsoft UC solutions take disparate business communications applications and devices and tie them together under a single platform.

UC combines business applications and communications capabilities – phone, voicemail, instant messaging, email, calendar, video and web conferencing, and more – enabling people to “find” and communicate with each other.

The CXO Global Solutions portfolio includes strategic services, enabling experts to assess the needs of a business, and create a customized plan for the UC platform.

Additionally, the portfolio offers turnkey premise-based design and implementation capabilities, including overall network and system architecture, purchasing all components as well as configuration and deployment. The portfolio also includes a full suite of monitoring and ongoing administrative management services.

In July, eDiets.com, which offers personalized nutrition, fitness and weight-loss programs, hired CXO Global Solutions to manage it call center operations.

Anshu Shrivastava is a contributing editor for unified communications. To read more of Anshu’s articles, please visit her columnist page.

Edited by Patrick Barnard

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