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Orange Business Services Optimizes Microsoft Unified Communications Delivery

November 03, 2009

Orange Business Services has announced the expansion of its consulting and integration services for delivering Microsoft Unified Communications.

The company provides customers with consulting services whether integrated with IP telephony or as a stand-alone Microsoft solution. Orange Business Services will assess business and technical requirements for designing and implementing Microsoft-based unified communications solutions.

The Microsoft-based unified communication solutions can be integrated within the customer’s IT and real-time services such as enterprise telephony, mobility, voice, video and conferencing.
The major benefits offered by Microsoft-based unified communication solutions include greater collaboration within and outside the company, reduces voice costs, pricing, reduced travel and better workflow thereby increasing worker productivity. Orange can customize solutions according to the requirements of the client while integrating on- premise or managed and hosted data center with UC as a service or a hybrid solution.
According to a press release, Orange is working with Microsoft for testing, validating and integrating Microsoft Office Communications Server Enterprise Voice with Business Talk Global, a global voice VPN service.

“Orange Business Services provide an impressive combination of messaging, IP voice and mobility expertise,” said Betsy Frost, general manager Microsoft Unified Communications Marketing, Microsoft Corp., in the release. “When combined with their global network reach, flexible hosting capabilities and Microsoft Gold Partner status, this represents significant value for large enterprises wanting to implement unified communications.”

Customers will benefit from Orange consulting services in designing and implementing Microsoft unified communications like Microsoft Enterprise Voice and Conferencing based on Microsoft Office Communications Server 2007.

The latest versions of unified communication and collaboration offerings including Microsoft Exchange Server 2007, Microsoft Office Communications Server 2007 and Microsoft Office SharePoint Server 2007 are supported by Orange Business Services. These services are supported with ITIL standards-based service management for secure and reliable performance and enhanced end-user experience, said company sources.

“Multinational corporations need help removing complexity when integrating communications within their organization to reduce costs while improving business processes,” said Didier Jaubert, senior vice president, Global Services, Orange Business Services.

Jaubert also said that Orange consulting and integration services help customers unify their communications for supporting business growth.

Shamila Janakiraman is a contributing editor for unified communications. To read more of Shamila’s articles, please visit her columnist page.

Edited by Patrick Barnard

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