Unified Communications Featured Article

eOn Communications Intros New IP-PBX Built on Linux

November 02, 2009

eOn Communications has introduced a new IP-PBX built on commercial off-the-shelf hardware and the Linux OS.

The “eConn” IP-PBX, for TDM and VoIP, scales to serve enterprises with as few as 10 employees to as many as 1,000 employees. It runs the company’s suite of unified communications and unified messaging applications and delivers basically the same features and functionality as its Millennium Converged Communications Platform. Rounding out the system, which is ideal for connecting geographically dispersed offices, are eOn's eNterprise 7000 series IP telephones, audio conferencing units, analog sets and third party SIP-compliant devices comprised of softphones, desktop phones, Wi-Fi and IP DECT wireless handsets.

When used with eOn's eConn IP Messenger platform, the eConn IP-PBX delivers important UC features and functionality that help boost employee productivity, improve collaboration, and speed response times – including presence, which is the ability to see the availability status of other users on the network.

Other benefits include an on-board graphical programming interface application for system administration; flexible ACD routing for up to 576 local and remote agents; and multi-site networking utilizing either TDM or IP-QSIG protocols. Industry standard CTI applications are also supported for extensive third-party applications through the eConn's native CSTA interface.

"We are very enthusiastic with the early market responses we have received from our customers with respect to the design and implementation philosophies utilized in the eConn development process," said Jack Dienno, eOn's vice president of sales, in a release. "Furthermore, eOn believes that the differentiator between eConn and other open source products will be the strength and stability of the inherent telephony feature set ported from our existing TDM platforms."

In July eOn Communications Corporation and Esna Technologies announced the launch of a new version of their jointly-developed mobile unified communications solution for the BlackBerry.

eOn eNterprise IP Messenger for the BlackBerry is a mobile UC client integrating presence, messaging, mobility and computer telephony on BlackBerry devices. The solution gives companies using the eOn Millennium and eQueue IP telephony platforms the ability to push all the features and functionality of their corporate IP telephone systems out to BlackBerry mobile devices.

Patrick Barnard is a senior Web editor for unified communications, covering call and contact center technologies. He also compiles and regularly contributes to unified communications e-Newsletters in the areas of robotics, IT, M2M, OCS and customer interaction solutions. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard