Unified Communications Featured Article

Siemens Simplifies UC Implementation with OpenScale Professional Service and Integration Solutions

March 24, 2009

Siemens Enterprise Communications has launched new tailored OpenScale Professional Service and Integration Solutions. When combined with the company’s OpenScape Unified Communications (UC) Application, these solutions can help organizations to easily integrate their UC technologies with existing business applications.

According to company’s sources, these offerings are build on Siemens’ OpenSOA approach that allow for deep business process integration into virtually any existing line of business application. This provides rich communications-enabled business processes (CEBP). Customers have an option to choose different levels of integration from a suite of UC professional services and integration solutions with fixed pricing.
The OpenScape UC Application is perfect for customers who need a highly flexible UC solution to integrate into diverse IT and telephony environments. Offering a truly unified SOA-based enterprise-grade UC platform, OpenScape can be easily integrated into virtually any IT ecosystem, including Microsoft, IBM and Cisco environments, as well as any workflow application regardless of type or vendor.
Officials inform that the latest release of OpenScape UC Application also provides integration with Openfire, presence automation with Outlook Calendar, an integrated Netviewer Web conferencing and multi-party instant messaging solution.
Customers now have more options on how they access their communications solutions and less overall applications to manage. OpenScape UC Application can integrate with existing IT environments and leverage the familiar user interfaces of existing workflow applications to deliver real unified communications to highly collaborative teams of knowledge workers.
Industry Principal, Unified Communications, at Frost & Sullivan, Melanie Turek pointed out that Unified communications can save companies money while helping them drive productivity and support the virtual workplace. She noted that IT buyers also want a simple way to purchase UC technology, and want to deliver complete UC applications to end users as needed.
Siemens has also created new OpenScale Professional Service and Integration Solutions in an effort to further extend the value of OpenScape UC Application and simplify the integration and adoption of UC technology. The company believes these service offerings can make the process of implementing, integrating and securing UC solutions simpler and the costs more predictable.
“The modular approach of the new OpenScale Professional Services and Solutions coupled with OpenScape UC Application can facilitate customers' endeavors to reduce the time and effort it takes to integrate and secure their applications, de-mystify the complexities of UC, and allow customers to realize significant business value more quickly and more cost effectively,” said Rainer Koppitz, executive vice president of services for Siemens Enterprise Communication Group.
Don't forget to check out unified communications’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Anuradha Shukla is a contributing editor for unified communications. To read more of Anuradha’s article, please visit her columnist page.

Edited by Patrick Barnard

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