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NetQoS Provides Support for Microsoft Office Communications Server 2007

February 04, 2009

Looking to provide its customers with an improved unified communications and VoIP solution across the converged network, NetQoS has announced that its Unified Communications Monitor now works with Microsoft Office Communications Server 2007 Release 2.

As the companies rely increasingly on unified communications to satisfy their communication needs, there is a growing tendency to merge various metrics such as voice and video in a single communication system. This is mainly done to achieve affordability and also achieve simplicity. The solutions such as Microsoft Office Communications Server 2007 help companies achieve this goal.
Both narrow band and wideband voices are reported quickly on NetQoS Unified Communications Monitor. It also reports video in a Microsoft unified communications environment. Without the need for additional collection devices, NetQoS Unified Communications Monitor reports on end-user experience by receiving quality metrics directly from Office Communications Server 2007 R2.
“Unified communications applications place greater demands on the network than any other networked applications to date,” said Matt Sherrod, vice president of product management for NetQoS. “By working with Microsoft, we feel confident that NetQoS Unified Communications Monitor will provide users of Office Communications Server 2007 R2 with the voice and video performance monitoring information they need to ensure quality of experience while managing network quality of service.”
Now, voice and video quality metrics from Unified Communications Monitor can be seen in context with other network-based performance indicators when they are integrated in the NetQoS Performance Center. As users often experience many issues with unified communications systems, this contextual view of network performance is critical for resolving problems.
By working with NetQoS, Microsoft looks to demonstrate the value of software-powered unified communications solutions to its customers.
Recently, the company integrated its SuperAgent application response time monitoring technology with the Cisco Network Analysis Module (NAM). The integration brings together the SuperAgent offerings ability to baseline and also analyzes application performance in an organization using Cisco's NAM high-resolution troubleshooting and embedded data collection capabilities.

Raju Shanbhag is a contributing editor for unified communications. To read more of Raju’s articles, please visit his columnist page.

Edited by Tim Gray

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