Unified Communications Featured Article

Verizon Offers Retailers a Broad Portfolio of Communications, IT Solutions

January 14, 2009

Verizon has announced that it now offers retailers of all sizes and types a broad portfolio of customized, communications and information technology (IT) solutions.

The solutions help streamline business processes, secure critical networks and data, and enhance the customer experience for both traditional brick-and-mortar and online stores, according to company officials.
“Our advanced communications, IT, security and networking solutions offer retailers the ability to tailor solutions to address their unique objectives and goals,” said Nancy Gofus, senior vice president for global business products at Verizon.
Verizon's offerings include security services; managed network services; IT solutions and hosting services; supply chain services; merchant services; wireless services; and FiOS for Business Services.
Security services are a broad portfolio of professional, managed and Web-based security services designed specifically for the retail vertical market. Officials said that their security experts deliver a range of professional services from threat and vulnerability assessments to forensics and investigative response.
With Verizon Partner Security Program, a Web-based offering, retailers can assess and manage partner and supplier compliance with internal security specifications and industry standards, such as the payment card industry data security standard (PCI DSS).
While Verizon's Online Compliance Program for PCI is a Web-based tool for managing and analyzing responses to self-assessment questionnaires and vulnerability scanning. It provides retailers with a PCI compliance statement.
A comprehensive set of capabilities, managed network services encompass management of wide- and local-area networks, wireless local-area networks, telephony, telecom expense management and more.
With managed wireless LAN services, retailers can extend in-store networks to support point-of-sale and inventory management functions, and eliminate the need to invest in internal management and maintenance resources.
The company’s IT solutions and hosting services are a robust set of services that support the delivery of a single business-critical application or hosting of an online storefront. Company officials said that to help retailers comply with industry security standards, the managed hosting smart centers in the U.S., London and Frankfurt are PCI DSS-Level 1 certified.
Verizon offers two integrated supply chain management offerings which are Custom Supply Chain Managed Service and Invoice Automation Service. Officials said that these services help retailers increase control over supply chain networks, streamline inter-business transactions.
Officials said that small and medium-sized businesses (SMBs) with a Verizon broadband connection can deploy Verizon Merchant Services, while Verizon FiOS for Business services offer Internet, television and digital voice over fiber-optic network to support e-commerce.
Verizon Wireless offers a wide range of wireless communications to help retailers track products and fleets, keep staff connected and more. With Push to Talk, retailers can keep the home office connected to delivery personnel, and Wireless E-mail can be used by sales personnel and mobile employees to place orders.
BroadbandAccess offers regional and merchandise managers a wireless access to corporate applications and data.
Don’t forget to check out unified communications’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse.

Anshu Shrivastava is a contributing editor for unified communications. To read more of Anshu's articles, please visit her columnist page.

Edited by Michelle Robart

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