Unified Communications Featured Article

Mitel Intros Enhancements to UC Portfolio

January 07, 2019

This is an age of transformation, from the contact center and IT, to the c-suite and data center, the change is tangible. And ushering in this era of modernization is the cloud, a truly disruptive technology.

Mitel announced the arrival of updates to its unified communications portfolio. The cloud communications provider is expanding its solution set of voice, collaboration and contact center tools.

In specific, new enhancements include improvements to MiCollab, MiVoice Office 400, MiVoice MX-ONE, MiVoice Business, MiContact Center and MiContact Center Enterprise as well as Mitel SIP-DECT.

Mitel aims to deliver companies the power to customize cloud communications solutions to fit the needs of the modern, digital first organization. Digital transformation is not an optional undertaking, as with the innovation taking place in areas like artificial intelligence and IoT, the cloud will play a central role in enabling this new era.

“Businesses are at different points in their cloud journey, and the collaboration solution an individual customer ultimately chooses depends on their operating and economic models,” said Martin Bitzinger, Vice President, Unified Communications Products and Solutions, Mitel. “No matter the industry, company size, or how they are geographically-dispersed, Mitel’s commitment to making communications seamless ensures protection for new and existing investments, as companies seek to drive productivity and create exceptional customer experiences.”

Cloud communications can transform operations – from SMB to enterprise the impact is real.  Are your communications In the cloud, yet?

Edited by Maurice Nagle