Unified Communications Featured Article

8x8 Earns Frost & Sullivan Focus

December 06, 2018

The needs of modern organizations are mounting. From a future-forward network, to a feature-rich communications system, this is only the beginning. Firms seeking to bet the best foot forward are embracing all this digital age can deliver. A good place to start this search is analysts and awards.

Frost & Sullivan honored 8x8 with its 2018 North American Integrated CCaS and UcaaS Competitive Strategy and Leadership Award.  8x8 exemplified the innovation, strategy and performance to garner the award.

The 8x8 X Series is stealing the 2018 spotlight, as this arsenal provides the enterprise the tools to transform operations in terms of employee experience and engagement offering voice, video, collaboration, contact center and one system of intelligence on a single cloud-based platform.  The X Series promises smarter communications, faster than ever before.

"8x8's portfolio structure has evolved from a primary focus on cloud-based communications solutions to address shifting customer demand for a full suite of contact center capabilities available to users across their organization," said Robert Arnold, principal analyst at Frost & Sullivan. “The company’s continually enhanced portfolio and streamlined go-to-market strategy encompass the more sophisticated communications and contact center needs of mid-market and enterprise environments."

The cloud era is spurring much in the way of competition, as the cloud communications space is nothing if not crowded and highly competitive.  Are your communications in the cloud, yet?

Edited by Maurice Nagle