Unified Communications Featured Article

XMedius Provides 'A Safe Landing' for Microsoft Customers

October 01, 2018

XMedius last week took the wraps off a new version of its unified communications platform. It released the news at Microsoft Ignite.

CX-E has new interoperability features. XMedius has announced new telephony qualifications for Alcatel-Lucent, Avaya, and Cisco.

A long-time Microsoft partner, XMedius says its CX-E solution complements Microsoft's offerings. For example, it has embedded voicemail transcription using Microsoft Bing Speech, Google Cloud, and VoiceBase. It features missed call notification improvements. It supports the media gateway from AudioCodes, a Microsoft partner. And CX-E has a Gold Messaging Competency for integration with Exchange.

Plus CX-E now provides Microsoft customers with an alternative to Office 365 that connects to their existing PBXs. That’ll be important, XMedius said, considering “recent news from Microsoft that it will discontinue support for session border controllers to connect third-party on-premises PBX systems to Exchange Online UM, and that Exchange Server 2019 is no longer offering a UM role….”

XMedius General Manager Tom Minifie commented: "XMedius provides Microsoft customers with a safe landing spot should they need to replace Exchange UM. They can make this transition at their own pace, on their own terms."

Jean Champagne, president and CEO of XMedius, added: "The transition to the cloud is a significant trend that will shake up the overall enterprise communications landscape for years to come. Our objective is to preserve customers' IT investments by delivering the broadest PBX and email interoperability – enabling customers to migrate to the cloud at a pace that makes sense to them."

Montreal-based XMedius offers cloud-based and on-premises unified communication solutions. Its solutions are used at 17,500 locations worldwide.

Equity firm StoneCalibre recently acquired AVST and combined it with XMedius Solutions. That gave the new entity a broader communications and data solution set. The combination brought together two organizations that have traditionally served major customer and channel markets – XMedius on the Cisco side and AVST on the Avaya side. 

Edited by Maurice Nagle