Unified Communications Featured Article

Voxbone Welcomes New VP of Product

April 20, 2018

Voxbone has brought aboard Matthew Brown as vice president of product. The former Payfone product development leader and entrepreneur will head up the communications-as-a-service provider’s cloud-based communications effort.

“From speech analytics to zero-rate calls within its network, Voxbone has signaled that it’s serious about serving enterprises with the best that API-based communications have to offer,” said Brown, who co-founded international mobile payments company Tengo. “We’re changing the game with our strangely simple approach to communications. Our mission is to make it easy for growing businesses around the world to engage with their customers, and I’m delighted to be part of the incredible team that’s making it happen.”

Voxbone provides on-demand voice and messaging services. They are available in more than 9,000 area codes in more than 60 countries. And they can be accessed via APIs and the web.

The company’s network hosts 30 million unique callers a month. And just last month Voxbone announced that calls between any Voxbone numbers are now zero-rate.

“Voxbone serves nearly all of the leading UC, UCaaS, CCaaS, and CPaaS players, helping to connect millions of enterprise users to fixed and mobile telephony networks worldwide,” said Voxbone CEO Itay Rosenfeld. “We believe that enabling zero-rate communications within this network will further boost the attractiveness of cloud communications. This creates a super community of users and paves the way for many exciting services which we plan to deliver in the future.”

The company also recently unveiled its speech analytics solution. That can be used for such applications as improving agent performance, monitoring sales effectiveness, and transcription.

“With Voxbone.ai, we are once again aiming at simplifying a complex integration problem for our customers,” said Rosenfeld. “We’re uniquely positioned to extract high-quality audio on behalf of our conferencing and contact center customers.”

Edited by Ken Briodagh