Unified Communications Featured Article

Unified Office Releases All-in-One Solution

March 16, 2018

As a society, we are so inundated with apps and emails; information overload can subconsciously weigh us down. Thankfully, Unified Office announced this week the release of a solution to alleviate all of this stress.  The Total Connect Nowsm Operations Management Suite™ (TCNOMS) is an all-in-one customer portal meshing services from VoIP and unified communications (UC) to enhanced business analytics and Internet of Things (IoT).

“Businesses rely heavily on voice communications. We wanted to give them the ability to manage all of their Unified Office services from one easy to use software platform,” said Ray Pasquale, CEO & Founder of Unified Office. “As a result, we built a simple to use fully integrated portal for them. They can now manage their whole business from their TCNOMS portal. With TCNOMS they can configure their services, set thresholds, and view alarms and alerts across our entire product portfolio from any device.”

TCNOMS allows users to manage all business interactions in one central location. Via an interface, services can be added, changed or configured.

“Our customers are amazed when they see how easy it is to manage and configure their services. From this fully integrated portal they can get all the detail they need to manage their businesses from being able to generate reports to viewing analytics in real-time,” Pasquale added.

For users, the ability to manage operations from a single interface is invaluable. Focus can be kept on goals and business initiatives.

Edited by Maurice Nagle

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