Unified Communications Featured Article

Virsae Introduces UC Security Management Solution

February 02, 2018

Virsae has introduced a new UC security management solution.

It’s called Security Manager and delivers real-time threat information to network managers so they can troubleshoot and address vulnerabilities.

That can help them protect their UC networks from denial of service attacks and toll fraud. The Communications Fraud Control Association estimates the toll fraud costs businesses $38 billion.

Toll fraud occurs when people use telecommunications services without intending to pay for them. This has been going on since the 1970s, but it’s expanding with the introduction of IP technology. Once a hacker breaks into a businesses’ phone system, they can make loads of calls to an array of far-flung locations. And VoIP enables bad actors to breach a single extension and then add more channels to provide the ability to support even more calls.

“Toll fraud is just the start – though at nearly twice the size of plastic card fraud, it’s a huge problem,” says Virsae COO Ross Williams. “But it’s just one of many threats facing UC environments.

“It’s all about money,” he adds. “Hackers have got you over a barrel when they can crash your UC platform with an endless flood of session requests, or clog SIP channels through repeated calling.”

UC networks are particularly vulnerable to hacks since they rely on session border controllers for security, Williams suggests. That’s because, Virsae suggests, SBC is “specialist technology often unfamiliar to IT managers” and thus the management and maintenance of this technology is at risk of being neglected.

“In the same way house alarms and CCTV intruder detection systems activate alarms to instantly alert homeowners, Security Manager watches and flags suspicious activity, keeping UC managers in the picture and one step ahead of the bad guys,” explains Williams.

Edited by Mandi Nowitz