Unified Communications Featured Article

Unified Communications Week in Review: CounterPath, Cygnet and More

December 02, 2017

The world of Unified Communications saw some major transitions this week. From CounterPath signing a distribution agreement with India’s TaraSpan to mental health care provider Cygnet choosing Olive Communications to help manage upgrades, it only seems like the appropriate time for a week in review.

Crux Labs announced that the Crux LX has officially arrived. It is a smart router platform designed for UC, offering scalable and a modular design, with all of the capabilities of an IP-PBX mobile router. “Eventually, Crux LX will become a marketplace of applications that will be relevant for SMBs,” said Rohit Gupta, Founder, Crux Labs. “Crux LX unlocks immense value for its end users making it suitable not just for mapping unified communications needs but also for application integration.”

Next up is the extremely exciting news that CounterPath announced it signed a distribution agreement with TaraPath to sell CounterPath’s Bria Stretto subscription services across India. TaraPath is a global unified communications company, while CounterPath provides international over-the-top (OTT) UC solutions for both enterprises and carriers. “India represents an important growth market within the Unified Communications space, and is a logical market in which to expand our global channel distribution network,” said Bruce Ford, VP Channel Management at CounterPath. 

Cloud communications provider, Fusion, announced the signing of two major enterprises to contracts, one a leader in the hospitality space, the other healthcare. Both clients felt Fusion was the right fit due to its expertise in improving communications while meeting the specific requirements each of these verticals demand.

Finally, Olive Communications has signed a five-year multi-million dollar deal with Cygnet Health Care, a provider of round-the-clock mental health care services. Per the deal, Olive will improve and alter Cygnet’s communications system to enhance the customer experience. It will provide and support fully integrated managed cloud telephony and enterprise mobility solution, which will bring with it complete UC functionality.

That is all the news for Unified Communications in case you missed any of the week’s happenings. Come back next week early and often for the latest in news and updates!