Unified Communications Featured Article

Avaya Aura Gets FedRAMP Classification

October 19, 2017

The Avaya Aura Communications Manager unified communications portfolio is now a FedRAMP authorized solution. It has an Authority to Operate at the moderate level.

FedRAMP stands for Federal Risk and Authorization Management Program. Avaya explains that it “provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.”

Avaya Government Solutions was able to achieve this designation through its partnership with Collab9. That company is a FedRAMP authorized UC as a service provider. It provides UCaaS solutions that meet state and federal government security requirements.

"FedRAMP authorization for Avaya's UCaaS through our Collab9 partnership offers the best of both worlds," said Jerry Dotson, vice president, Avaya Government Solutions. "Government agencies now have access to a variety of scalable enterprise-grade UC service capabilities from a trusted government IT leader, all on a fixed cost per user basis. Avaya Government Solutions offers a hybrid of options tailored to the needs and mission objectives of any agency and in so doing, improves risk management, eliminates technical debt, reduces resource consumption and most importantly, increases productivity. We have made a significant investment in efforts to provide our customers with a seamless, transparent and immediate transition to the cloud, which we believe will provide a much lower total cost of ownership while providing a future-proof service offering."

The Avaya Aura Communications Manager provides customer contact, messaging, video, and voice features as a single package. It can easily and consistently support UC in multilocation environments. And it adapts to analog, digital, H.323. and SIP environments.

Avaya recently released The Mobile Enterprise: 2017 Unified Communications Report. It says that 81 percent of enterprises are planning to move to a more advanced communications environment. And it suggests 44 percent of organizations could generate $13,000 to $26,000 worth of additional productivity per employee per year using such solutions.

Edited by Mandi Nowitz