Unified Communications Featured Article

TalkTalk Business Goes Mobile with MiCollab

May 26, 2017

In recent years, business communications have moved in a distinctly mobile direction. The digital transformation taking place is empowering a new era of collaboration, making this big world feel awfully small. The need to communicate regardless of locations is imperative in today’s business environment, and this week TalkTalk Business added to the mobile movement.

This week, TalkTalk Business launched MiCollab, a mobile-first-UC application, which comes as a key upgrade to its hosted voice offering. MiCollab moves the needle toward the provision of a true unified communications experience, whether smartphone, PC or laptop, the communications experience remains a constant.

Guy Miller, Director of Trading at TalkTalk Business note, “Businesses have long been looking for ways to improve their productivity while also providing much more flexibility for their increasingly mobile workforce. More and more firms are finding that for their employees work is an activity rather than a place to be. They expect to be able to work from any location with the same level of access and connectivity as if they were in the office.”

MiCollab can be easily integrated into any smartphone, encrypts all voice traffic to ensure security and scalability is no concern. Coupled with the benefit of reduced hardware expenses, the solution is also easy to manage utilizing a self-service online portal.

In addition, TalkTalk Business Partners can offer enterprise voice within the Skype for Business platform via the optional Skype for Business plug-in.

“With the introduction of the Unified Communication feature set to our Hosted Voice platform, TalkTalk Business is allowing Partners to cater for evolving working practices while also providing telephony which is secure and reliable. The great new features such as MiCollab and the Skype for Business plug-in go beyond giving Partners capabilities to solve customers’ business challenges, they also provide a quick and simple way for the channel to offer exciting new services which they can gain greater margin on and offer across their wider customer portfolio.” 

I don’t know about you, but I never leave home without my smartphone – intentionally that is. Like my keys and wallet, it is a necessity. Living in a real time, fast-paced, 24/7 world, which demands accessibility. True unified communications is coming, and mobility is certainly bridging the gap.

Are your unified communications mobile?

Edited by Maurice Nagle

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