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Unified Communications Week in Review: CoreDial, Microsoft, RingCentral & More

March 25, 2017

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

The week started off with the news that Tata Communications Transformation Services Limited (TCTSL), a telco transformation and managed services provider, has partnered with Microsoft to deliver Network Assessment as a Service (NAaaS) to its channel partners. Given Microsoft’s size and presence, it’s assumed that being one of the company’s partners is beneficial anyway. Now, thanks to this new agreement, those same partners will be receiving even more perks. Find out how NAaaS will benefit them HERE.

Also this week, we took a look at how people in prison are able to communicate with the outside world. Communications between inmates and their families has always relied on traditional methods like mail and phone calls. Now, ConnectNetwork, a friend or family member website created by GTL, provider of correctional technology solutions, is giving prisoners the chance to exchange photo messages with loved ones. The full story is HERE.

In other news, RingCentral and CoreDial both looked to improve their current offerings this week. First, RingCentral unveiled the latest version of RingCentral Office, which will use the company’s Glip team collaboration offering as its primary interface. The new and improved solution will provide users with a single view of their voice, video, messaging, tasks, file sharing, fax, SMS capabilities and much more. All the details are HERE

Finally, CoreDial also improved upon its offering this week by improving SwitchConnex and its suite of UCaaS solutions by bringing in BroadSoft technology. The addition of the BroadSoft BroadWorks call control services will, according to the company, allow its channel partner community to compete and increase its revenue and win over more customers. Based on the fact that the BroadWorks platform has been deployed by more than 800 service providers around the world, it’s safe to say that CoreDial will likely benefit from this integration. Everything you need to know is HERE.

That’s all for this week. Come back next week to read all the latest news in the Unified Communications space.

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