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Unified Communications Week in Review: CarrierSales, RingCentral, ShoreTel, Fusion

February 18, 2017

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

The week started off with the news that CarrierSales has been added to 8x8’s list of channel partners thanks to 8x8’s new Channel 2.0 effort. Channel 2.0 is meant to help 8x8 partners transition from selling on-premises based solutions to cloud-based communications. As a result of CarrierSales’ new status, the master agent will now be able to sell 8x8’s Virtual Contact Center and Virtual Office solutions. You can find all the benefits of becoming an 8x8 channel partner HERE.

Speaking of cloud-based communications, RingCentral announced this week that it has partnered with Carousel Industries to gain better access to the cloud market. Thanks to the new partnership, RingCentral's systems can be part of Carousel's lineup of offerings that work to improve productivity and workflow. Carousel’s impressive list of 6,000 enterprise customers also doesn’t hurt when it comes to RingCentral’s goal of expanding its influence. TMC’s Steve Anderson has everything you need to know HERE.

In other news, ShoreTel (SHOR) continued its mission of making unified communications as straightforward and easy as possible by introducing its new ShoreTel Connect for Chrome. The integrated solution delivers a UC experience between ShoreTel Connect, G Suite and Google Chrome. With a new client app, users can streamline workflows and increase efficiencies with integrated contacts, events and call control. There are a variety of exciting new features being offered with this new solution that are sure to make operations for any business user much easier. Find out more HERE.

Finally, the week rounded out with an update from Fusion. The Law Offices of Peter G. Angelos, P.C. announced this week that it has selected Fusion to help improve its cloud services. The Angelos team decided to go with Fusion because they liked the idea of having one source for all their cloud needs. This is yet another success story for Fusion, which has been working to expand its influence over the past year. Web Editor Maurice Nagle has everything you need to know HERE.

That’s all for this week. Come back next week to read all the latest news in the Unified Communications space.