Unified Communications Featured Article

Broadview Unified Communications Gets Recognition

December 07, 2016

Mobile integration into the communication solutions of an organization is now as integral as any key technology for the day-to-day operations. With remote work and collaboration also playing a more important role, it can be argued mobile communications is even more important than traditional systems. Broadview Networks' MyOfficeSuite mobile app was just given the 2016 CRN Enterprise App Award for recognizing the value mobility provides as an overall unified communications solution to boost the productivity of organizations.

MyOfficeSuite mobile application is part of the cloud-based unified communications (UC) and information technology services Broadview Networks provides with on premises and patented hosted VoIP systems along with a full suite of managed, professional and data services.

In giving the award to MyOfficeSuite, CRN said it recognized the application's use of technological innovation to solve some of the issues enterprises were facing in a creative way. The suite has features that have been designed to improve office efficiency and productivity by giving employees direct access to all of the features and services of OfficeSuite UC through the MyOfficeSuite iOS and Android apps. This means they'll be able to access resources they need without having to be in the office and instantly collaborate with colleagues by initiating a video conference with HD Meeting or through a companywide chat from anywhere.

The OfficeSuite UC was also recognized for its innovation by INTERNET TELEPHONY magazine with its 2016 Internet Telephony TMC Labs Innovation Award for extending its functionality to multiple offices and devices with unlimited flexibility and increased security businesses protection.

"The MyOfficeSuite app provides everyone with easy and secure real-time management of all OfficeSuite services from virtually any device so that they can immediately realize the value and power of the OfficeSuite UC system," said Stephen Farkouh, Broadview’s Executive Vice President of Information Systems.

Using iOS and Android devices with the mobile app, employees can gain access to PBX like features to reroute or forward calls, send and receive faxes, check voicemail, record greetings, check for availability of colleagues and more in real time.

MyOfficeSuite is a unified communication system that allows organizations to control everything from the cloud in one place to make real-time changes from anywhere. The mobile app makes it possible to manage a wide range of functionalities from a single pane of glass to make companywide changes, add employees, update auto attendants, forward phones, or get help instantly. This can be achieved by using any device, from anywhere at any time while meeting face-to-face with customers, chat live, take calls and make changes from any PC, laptop, tablet or smartphone.

Edited by Maurice Nagle

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