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Unified Communications Week in Review: Mitel, Zultys MX, Access4 & More

August 20, 2016

Happy Saturday! Unified Communications had a big week when it comes to benefits of the cloud, IP-PBX migration, athletes and more. Now that it’s the weekend, let’s take a look back at these exciting last few days.

With the Olympics being such a big part of the summer this year, it’s only appropriate that the week started off with news that Michael Johnson Performance prefers Mitel Cloud for collaborative athletics. According to TMC’s Steve Anderson, “It would be an easy mistake to make, thinking that an organization devoted to training athletes either doesn't care about or can't operate modern technology. Technology, however, has become a major part of athletics.” Michael Johnson Performance is proving that statement to be correct by announcing that it relies on MiCloud to successfully run its operations. You can find all the details on how Johnson uses MiCloud HERE.

Speaking of improvements, Zultys initially released its UC software, MX, to give businesses the option of handling the office communications from within the cloud or from their own office servers. Now MX has reached Release Version 12 and includes more options for call recording and queue handling for increased workplace efficiency. This new and improved version has several beneficial features. TMC’s Casey Houser has everything you need to know HERE.

According to Michael Guta, “One of the biggest challenges for small and medium businesses in deploying unified communication services is integrating the technology and using it efficiently.” It’s not always possible for SMBs to have the resources to hire the right personnel to simplify the transition process for a new deployment. That’s why Access4 is now using BroadSoft’s suite of UC solutions to power its new SASBOSS platform. The goal is to make BroadSoft’s solutions more manageable without technical expertise. Find all the information HERE.

Last but not least, UK not-for-profit Avante Care and Support has decided to use a software-based IP PBX from 3CX. Avante was recently looking to replace a collection of legacy PBX systems because they were difficult to configure and they also wanted to support its mobile and remote workers on its telephone system in a seamless way. For the details on why they chose this particular system, you need look no further than HERE.

While some exciting news has been highlighted here, that’s certainly not all that went on this week. Be sure to head to Unified Communications  for all the updates, and come back next week for the latest insights. Have a great weekend!

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