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Unified Communications Week in Review: Fusion, Solgari, Broadview, Polycom

June 25, 2016

The unified communications market is still hot. It’s been years already that the benefits and efficiencies offered by communications that are unified have been apparent. And it doesn’t show signs of slowing. Especially as cloud and mobile technologies take over.

A new report out from Technavio paints a picture on the growth of unified communications and collaboration (UC&C) today and how important it’s become in the modern workplace.

 Everywhere you go now, employees are expecting to be able to work from wherever and whenever is convenient for them. This new work-life balance meshes a traditional 9-5 work hours with the ability to utilize resources to collaborate from anywhere.

The Global Unified Communication and Collaboration Market 2016-2020 said the global UC&C market will reach $48.61 billion with a CAGR of 12.3 percent during the forecast period.

See more results HERE.

Speaking of transforming business communications, this week Fusion announced it was chose by a major industrial company in the Midwest to provide cloud services.

As part of the deal, Fusion will be working with the company over the next three years to converge cloud voice services with a cloud network solution connecting up to 10 of the enterprise’s locations.

In more partnership news, Cascade Health Services said it started using Solgari’s telecom services in a bid to, “cram everything a telecommunication service provider has in its toolbox into an accessible cloud-based container.”

Cascade Health Services provides staffing for healthcare facilities across the U.S. And can now have modern communications features in its call centers like voice and video chat and IVR, call encryption and more.

“With HIPAA regulations, all our providers must conform to the highest security and compliance standards. Solgari’s cloud software platform has a long and successful track record in delivering compliant solutions within the healthcare space, in addition to providing all the communication services we need over the Internet,” said Amanda de Castro, Cascade’s director of clinical operations.

Finally, Broadview said this week that it’s now added support for Polycom VVX  phones.  By adding these phones, Broadview will gain numerous options when it comes to features and price points for customers. 

"Polycom VVX phones are some of the most popular phones used by businesses today," said Brian Crotty, Broadview’s Chief Operating Officer. "By expanding OfficeSuite to support these phones, we unlock a new group of organizations that can take advantage of the unique value OfficeSuite delivers."

Edited by Peter Bernstein

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