Unified Communications Featured Article

Unified Communications Week in Review: Itellum, Plivo, Tech Mahindra

May 28, 2016

Just ahead of Memorial Day, it would be easy to think that the news might have slacked off a bit in anticipation of a long weekend full of barbecues, relaxation, and remembrances of those who gave their lives in service to their country. That's not so, as the news keeps right on going. So before you set off to your own Memorial Day weekend activities, do yourself a favor and get ready for next week with our Week in Review coverage!

First, Itellum's Cielo hit some substantial milestones this week, becoming the biggest name in Costa Rican telecom by clearing 12,000 users. It's also the fastest-growing such app in the region, and it's planning an expansion into several major markets, including Central and South America, as well as the Baltic states. Offering a platform that combines Web services, chat functions and more, it represents a huge new presence in the field.

Next we had a look at Plivo's Zentrunk, a session initiation protocol (SIP) trunking tool geared toward the enterprise user. With no upfront costs and seven points of presence along with terrific voice quality and a marked lack of latency issues, Zentrunk is poised to give its users an impressive value. Throw in a convenient, user-friendly installation process and Zentrunk represents an impressive shot at the rapidly-growing unified communications (UC) market.

Tech Mahindra came in next, with plans to use the AGNITY Global MobileCare system as a means to bring both secure messaging and secure video to its mobile health operations. Using an application programming interface (API), Tech Mahindra will be able to connect to the AGNITY cloud-based system and take advantage of the service's options. With remote healthcare set to grow in grand fashion, this may be the move Tech Mahindra needs to make to secure its place in the market.

Then we had a look at a new acquisition in the UC market, as CLX—widely known for its communications services—purchased Mblox for an undisclosed sum. The deal would give CLX, a firm mostly based in Sweden, access to markets in the United States, the United Kingdom and Australia. It also gave the company a leg up in future expansion plans with a focus on the Internet of Things (IoT) and cloud computing markets, both of which were poised for big gains in the years ahead.

Finally, with summer travel season afoot, Six Flags St. Louis is giving travelers a reason to stop in with a UC push. It's opening The New Revolution Virtual Reality (VR) Coaster, which combines the physical thrills of a roller coaster with the mental excitement of virtual reality. Users will not only be moving on the coaster, but while viewing a scenario through a Samsung Gear VR headset, will believe they're in a fighter jet taking on an alien horde. A touchpad on the side of the headset allows users to control the ride's "weapons", allowing users to fire on the invaders as they fly.

That was the week that was in UC, and it was quite a week indeed. Our global online community was right at the heart of it all, and will be back next week, rested, tanned and ready to bring in all the best in news. So be sure to join us back here then for all the latest, and every weekend for our Week in Review coverage!