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Ingram Micro Expands Into UCC Solutions and Services with NETXUSA Buyout

March 28, 2016

Ingram Micro has expanded its burgeoning UCC unit, acquiring SC-based NETXUSA, a VAD specializing in VoIP solutions and IP phones. The buyout is significant, adding solutions from Cisco, Digium, Edgewater, Polycom and Yealink to Ingram Micro’s portfolio, and bringing in an estimated $125 million or more in annual revenues.

The move is meant to expand Ingram Micro’s UCC unit, established just 18 months ago, beyond hardware and components and into the realm of solutions and services. NETXUSA brings a suite of comprehensive services to the table, including provisioning and configuration, order management tools, integration development, zero-touch warranty handling and consulting.

The company will be folded into Ingram Micro’s Advanced Solutions group and NETXUSA’s CEO, CTO and CFO, in addition to the company’s 100 employees, are expected to be brought into the group. In addition to UCC expertise, NETXUSA brings solutions and software designed to enhance the development and management of UCC devices, a massive boon for Ingram’s growing UC initiative.

Ingram’s channel partners are pleased with the acquisition and the company’s move toward the UCC space. According to KME Systems, a voice and data solutions provider and Ingram channel partner, the buyout will mean the company’s purchases can be consolidated under the Ingram umbrella. That will lead to billing, tracking and ordering efficiencies, which will benefit KME and its customers.

Video collaboration giants Polycom are also excited about the purchase, as longstanding partners of both Ingram and NETXUSA. "NETXUSA has been a longstanding partner of Polycom's from the initial days of building our collaboration business," said Chris Jones, president of Polycom Americas. "We look forward to continuing our partnership and success with NETXUSA, in addition to expanding our business with Ingram Micro to make the workplace of the future a reality for our customers."

Edited by Maurice Nagle

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