Unified Communications Featured Article

Millennials Are Ready to Rule the Workforce - Your Technology Must Be Ready

February 03, 2016

How are you preparing for the millennial workforce? If you’re environment is like a lot of others, you’ve already embraced these individuals with open arms, benefitting from their ease of technology use, demand for an always-on work environment and tendency toward flexible scheduling. It’s a whole new approach to work and it demands Unified Communications (UC).

A Fusion blog recently focused on this point, stressing that the millennial generation is expected to account for approximately 75 percent of the global workforce by 2025. Companies stand to gain significant benefit from the generation born with cell phones, tablets, personal computers and other technological advancements. As a result, these individuals have a better understanding of key business tools, shortening the learning curve when acclimating to a new environment.

Of course, to attract millennials, you have to have the technology necessary to support streamlined communications. And this communication is not just through the standard phone system put in place to support employee connections. Today’s employee – the millennial – wants to use his or her own device in the workplace and expects the workplace to support the latest innovations. That includes the use of technology to improve overall efficiency.

For those companies that are trying to compete globally, many of the same technologies millennials demand are already in place. Professionals are instant messaging co-workers on the other side of the world; Skype calls with partners in another country; and collaboration with a development team in another state are all standard business operation today. A recent Information Age article highlighted just how innovative our connections have become.

Market data suggests that Unified Communications and Collaboration (UC&C) is set to experience a surge of growth in the next three years as companies of all sizes seek to implement or upgrade infrastructure. In the next two years, 70 percent of organizations are expected to move their UC&C platforms completely to the cloud or to a hybrid model over the next two years. As the way users get their work done continues to evolve, so too does the demand for access to flexible and agile solutions that are available from any device on any platform, integrated across all end points.

Companies benefit from the gains in efficiency and lower cost of staying connected, while users have access to the technologies they want, using the devices they bring to the office. At the same time, an increasing number of individuals are enjoying a flexible approach to work, balancing home and office, sometimes in only the virtual sense as home also serves as the location for the office. With access to the right Unified Communications technology, location has little bearing on the potential success of the interaction.

This is where Fusion Unified Communications is making a difference, bringing collaborative technologies to an increasing number of millennials. Providing access to powerful features through the Fusion Cloud, professionals in all generations can enjoy better access to the collaboration tools that keep them at the top of their game. 

Edited by Maurice Nagle

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