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IHS Reports Third Quarter Revenue in PBX and UC Space

December 15, 2015

Global information specialist IHS recently published its latest quarterly report on the enterprise telephony market — IHS Infonetics Enterprise Unified Communications and Voice Equipment — to track and offer insight into recent developments regarding PBX phone systems, Voice over IP (VoIP) gateways, Unified Communications (UC) applications and IP phones.

The company found that global sales of IP, hybrid and TDM PBX enterprise phone systems rose 3.9 percent between 2Q 2015 and 3Q 2015 for a total of $1.6 billion in sales, which is nonetheless a 7.0 percent decrease from 3Q 2014. Meanwhile, UC solution sales grew 5.4 percent over the past quarter but are at the same level as this time one year ago.

As indicated by these numbers, revenue for PBX systems and UC licenses are now subject to quarterly fluctuations with the primary cause being an overall movement toward recurring expense models. Under this paradigm, businesses pay for solutions gradually over the course of a few years instead of upfront, and revenue isn’t recorded until the vendors actually report it.

IHS expects the worldwide PBX market will grow at a compound annual growth rate (CAGR) of -0.1 percent over the next several years and reach a total of almost $7 billion in sales by 2019. Meanwhile, UC solutions will continue to gain market share as businesses are turned on to the myriad of benefits offered by a sustainable and centralized approach to communications. The recurring expense model makes solutions of both types much more feasible for businesses of all sizes, and as the transition from a one-time expense model marches farther along the market will flatten out and revenues will once again be more directly indicative of the relative successes of vendors in the marketplace.

According to the report, Cisco was the only PBX vendor to maintain measurable year-over-year revenue growth. Microsoft maintained its position as the biggest player in the UC market with the highest reported revenues in 3Q 2015. 

Edited by Maurice Nagle