Unified Communications Featured Article

KBZ Forms Partnership with Netelligent to Expand its ZCloud Service Offering

April 29, 2015

The technology needs of today’s organizations require solutions that gives them the capability to scale without having to be dependent on physical servers deployed on premises. Increasingly cloud is becoming a significant factor in their decision-making process because of the multiple options it provides in addressing these needs. This is allowing businesses to implement solutions which in the past would have been cost prohibitive, and a recent survey by Infonetics revealed cloud services is pushing the growth of unified communications (UC) and videoconferencing as more organizations look for collaboration technology they can afford.

The partnership between KBZ and Netelligent Corporation, two companies with extensive cloud offerings are bringing their resources together to expand the formers ZCloud services by including key components of Netelligent's product suite.

Using the Cisco Powered Cloud Services for hosted collaboration, KBZ is able to deliver TelePresence as a Service (TPaaS), Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). This new partnership will allow it to include Infrastructure as a Service (IaaS), Desktop as a Service (DaaS), and Disaster Recovery as a Service (DRaaS) as part of the product line from Netelligent.

As enterprises try to find ways to reduce operational cost and extend their conferencing capabilities beyond their network boundaries, they are looking to the cloud to make that possible. With this complete suite of cloud services, KBZ will now be able to address the growing market for collaboration solutions delivered in the platform organizations increasingly seem to prefer.

The Infonetics report went on to say more than half of the companies surveyed will be running at least some portion of their UC applications in the cloud environment, and by next year an overwhelming 93 percent plan to add videoconferencing to their UC system. While it is possible to implement this technology on premises, the cost would push the vast majority of those 93 percent out of the market. The new partnership between KBZ and Netelligent is going to give a greater number of companies the ability to integrate these solutions more easily without breaking the bank. 

Edited by Dominick Sorrentino

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