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Unified Communications Week in Review: Samsung, Infor, Singtel, Tadiran

April 18, 2015

There’s never a dull moment in the world of Unified Communications. This week we saw renowned hotels bolstering their services with UC, multi-million dollar deals, and the forging of powerhouse partnerships with bright futures.

Starting with hospitality, earlier this week Samsung’s unified voice and data platform as well as its Hospitality TVs were installed in the Ambassadors Bloomsbury Hotel in London.

“Connectivity is a major part of our everyday lives, so it is important that when people arrive at any hotel that they are able to get the best experience possible. Our offering was a great match for what Ambassadors Bloomsbury wanted to do, so it is great to be able to help the hotel with its upgrade projects, and supply guests and staff with a fantastic experience,” Graham Long, vice president of the enterprise team at Samsung Electronics U.K. and Ireland, said.

Best Western International also got an upgrade this week, courtesy of Infor Hospitality, a provider of hotel software and other hospitality solutions. Infor has launched a unified environment for Best Western that interfaces between Infor’s Hospitality Management Solution (HMS) and Best Western’s Central Reservation System (CRS). This new implementation is targeted toward helping employees make better-informed decisions and improve the overall customer experience. TMC’s Clayton Hamshar has all the details.

On to multi-million dollar deals, Trustwave—a Chicago-based provider of cybersecurity solutions—was acquired by Singtel—a leading communications group in Asia—in a deal value at $810 million dollars. The move would appear to be in line with Singtel’s strategy to establish a far-reaching presence, which already spans Indonesia, Thailand, India, Bangladesh, Sri Lanka, Australia and Africa. Read the full story here.

Last but not least, Tadiran signed a global distribution agreement with Vidyo—the virtualized video specialists.

"We are excited to work with Vidyo and offer their best-of-breed solutions to our customers," proclaimed Eldad Barak, President & CEO of Tadiran Telecom. "The combination of the state of the art Aeonix platform with Vidyo's proven cutting edge video conferencing technologies will provide customers with all the benefits of video conferencing directly from their desktop, mobile device or traditional room system."

TMC’s Maurice Nagle assesses the situation in detail, which by all accounts appears to augur a golden-ticket solution.

And that sums up the week that was. But don’t fret, there are plenty of updates to come, here in the Unified Communications Community. Enjoy the weekend!

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