Unified Communications Featured Article

Mitel's Market Leadership Exemplifies Cloud Solutions Impact on Unified Communications

February 23, 2015

Continuing its lead in the worldwide cloud market, Mitel highlighted its ranking in a Synergy Research Group report, indicating that the unified communications (UC) company has nearly twice as many cloud communications subscribers and seats as its closest competitor.

The numbers, please: as of Q3 2014, Mitel powered almost 20 percent of all cloud communications (based on subscriptions and seats) and has more then 850,000 cloud seats worldwide, according to Synergy.

Growing adoption of cloud UC solutions is helping fuel Mitel’s growth. For example, service providers need options to speed up time-to-market and lower total cost of ownership (TCO) for end customers.

Offering a clear, effective, and advantageous path to the cloud for service providers is a vital aspect of this market.  Mitel is on top of that with solutions designed to help migration to private, public, or hybrid cloud, based on the customer’s needs.

Mitel said it continues to see strong direct subscriber and network partner demand for its MiCloud family of solutions, of which a new generation was also announced this week. Subscription options are available for SMBs and enterprises.  

The company introduced its first hybrid system path to the cloud in 2008 and has been busy expanding its offerings ever since, with a clear understanding of market trends and the needs of its customers.

In its report, Synergy said this is a great time for cloud providers like Mitel to continue building momentum, since research shows that industry adoption of cloud communications more than doubled from Q3 2013 to Q3 2014 and is expected to continue at this pace.

More specifically, Mitel is in an especially good position because hybrid cloud deployments reportedly are the fastest growing segment of the Unified Communications as a Service (UCaaS) business suite subscriber market. It’s not hard to imagine a time in the not-too-distant future when this segment overcomes public cloud deployments.

No doubt, Mitel will be ahead of the curve when that happens.


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