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AT&T Joins UCaaS Trend with New Unified Communications Solution

February 19, 2015

AT&T recently debuted its new AT&T UC Federation solution, designed to make business collaboration easier for work teams, using integrated cloud-based unified communications (UC) tools.

This is good news for enterprises, which have often struggled to realize the promised ROI form UC systems—in large part because achieving seamless collaboration across disparate solutions is often either difficult or impractical.

Developed by AT&T Labs, UC Federation supports a range of UC platforms, such as Cisco Jabber and Microsoft Lync. It’s being marketed as a way to enhance collaboration not only internally but also with suppliers, vendors, and partners using supported UC platforms.

Three other key advantages of the solution:

  1. It lets enterprises control communications at the company, group or user level.
  2. It doesn’t limit collaboration using a single UC platform.
  3. It eliminates the hassles involved with internally developing scalable, secure connectivity.

AT&T UC Federation is already in active test deployments. For example, real-time communications company Sonus tested the solution and is in the process of a full rollout. 

Plans are in the works by AT&T to expand UC Federation beyond presence and instant messaging (IM), rolling in voice and video capabilities and calendar integration later this year.

The introduction of UC Federation is nicely in step with current Unified Communications-as-a-Service (UCaaS) market trends.

In a recent report, Research and Markets predicted that one of the next information communications technology (ICT) trends will be migration of applications, content, commerce, and communications to the cloud.

The power of UCaaS is its ability to combine core communications features and functionalities with applications from different companies. Cloud-based UC is one flavor of this.

Increasingly, businesses are seeking ways to improve the efficiency of their operations and lower operational expenditures. UCaaS is a clear way to achieve both goals. 

Edited by Maurice Nagle

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