Unified Communications Featured Article

PLC International Talks UC, Net Neutrality, and ITEXPO

January 06, 2015

The business world is filled with all kinds of innovative technologies that improve operational efficiency and communication, but such sophisticated systems require a great deal of power and electrical reliability in order to function properly. That’s why PLC International Inc. has been providing engineering, automation, protection, control and communications solutions for transmission and distribution grids for nearly 30 years. Substations using PLC’s integrated systems can help ensure reliable and secure electrical networks for customers, no matter how heavy the usage demands.

Now, PLC is setting its sights on unified communications, and is finding new ways for customers to access such solutions. In preparation for ITEXPO Miami, being held Jan. 27-29, PLC’s president Carlos A. Huerta took a moment to talk with TMC about some of the most pressing issues and topics likely to hit the panels at the event.

TMC: Do you think the U.S. needs Net Neutrality? Why or why not?

Carlos A. Huerta:
Yes, I think it does. The Internet should be free of charge, open and available to everyone, but a regulatory body is a must to provide usage policies not influencing freedom of expression.

TMC: What do you think of Microsoft’s decision to rebrand Lync as Skype for Business?

I think is a good idea. Skype has a very well known brand globally, in addition to a high quality of service, so Microsoft has the challenge to up the ante.

TMC: What does the recent trend toward high-profile network breaches tell us about digital security, and what both businesses and individuals are doing to protect their digital assets?

Huerta: Internet security at both the personal and business level will be always a challenge, though an important one to face because information is not just cash money, but intellectual money as well. The rise of M2M will further spur the deployment millions of devices, increasing the opportunity and risk for network breaches.

TMC: How is WebRTC enhancing communications today, and what is its potential in the longer term?

Huerta: Real time interaction has been available for years in automation projects like robotics, but now it is becoming more accessible to everybody. I think the technology is still in its infancy, however. WebRTC will probably not be the answer, but there is obviously is a great push for it at the moment.

TMC: How often do you use video for business communications? Why do you feel it is or is not helpful in your interactions?

Huerta: In a very simplified way, we see three big fields: video conferencing, video on demand, and video promos. Video conferencing is not used a lot in our company, mainly because of low bandwidth in our counterparts all over the world. We do, however, use video on demand to make demonstrations in real time, and video promos are very important in our training and promotional campaigns. Using video promos we can tell a story in a compelling way.

TMC: How have technology innovations changed how you work in the past two years? What product had the greatest impact on your business? 

Huerta: In the past two years, the products that have made the biggest impact for our company have been Skype, cloud VoIP, and WEBEX. 

TMC: How useful do you think wearable technology can be in the enterprise? 

Huerta: I think it can be very useful. For example, if someone is interested in personal health, using something like the Fitbit can lead to not only a healthier and more productive lifestyle at home, but a more productive like at work too.

TMC: Which is the best mobile device on the market currently? Why?  

Huerta: Right now I use a BlackBerry for international data roaming, and the Samsung Note for personal use, as it takes better pictures and allows me to take down handwritten notes.

TMC: Why should attendees make sure your booth is on their ITEXPO to-do list?

PLC International is partnering with Xmartek to demonstrate our RSM2M Gateway for the Unified Communications and Cloud connector at our exhibition booth during the event.

PLC International will be at Booth #333 at ITEXPO Miami. For more on all the latest technology and trends happenings, be sure to register to attend ITEXPO, the business technology event that brings together service providers, enterprises, government agencies, resellers, vendors and developers to demo, discuss and network all the latest innovations changing the marketplace. ITEXPO is being held January 27-30, 2015, at the Miami Beach Convention Center in Miami, Florida.   Stay in touch with everything happening at the event -- follow us on Twitter.

Edited by Stefania Viscusi

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