Unified Communications Featured Article

Tadiran Helps Businesses Strengthen and Unify Disparate Systems

December 09, 2014

Unified communications are becoming increasingly necessary for large businesses, which must bring together a diverse array of channels through which they can communicate quickly and effectively with employees, partners, and clients all over the world. And while there are many unified communication (UC) solutions out there today, not all providers are actively looking ahead to where communications will be going next, and how to evolve their solutions today to ensure communication relevance and longevity for customers.

Tadiran Telecom saw the growing need for all-encompassing UC and, as the channels began to multiply and become more advanced, it understood that providing a UC solution to evolve alongside technology and companies was essential. So, after nearly 50 years of providing businesses of all sizes with IP PBXs, softswitches, contact center solutions, and a variety of business phones, Tadiran shifted its focus to unified communications and collaboration (UC&C). 

While some enterprise-level companies still hang onto legacy systems, others are gradually piecing together more virtualized systems. With Tadiran’s flagship product, a software-based UC&C solution called Aeonix, businesses can begin to consolidate their disparate business applications into a single, powerful UC platform.

Because Aeonix is essentially a software engine, it allows customers to add UC&C applications and licensing only when they are needed. The solution was designed with distributed customer models in mind and, as a result, all licensing is pooled. This means that as a company grows and needs additional UC&C applications—like collaboration, video conferencing, and call accounting—they can simply buy the corresponding software package and add it to the basic Aeonix system as they go. This type of flexible UC system is especially useful if, for example, a customer has multiple locations, because using Aeonix means that all of that company’s licenses will be shared and pooled across all the locations. When additional licenses are needed, they become part of the overall corporate license pool. 

UC is also a smart way for companies to ensure reliable disaster recovery to keep business moving, even throughout unforeseen troubles and circumstances. Tadiran’s Aeonix is delivered on an active/active, fault-tolerant and distributed open architecture with intuitive management tools, and can be deployed as an on-premises solution or in a private cloud environment—it’s entirely up to the customer. And since all servers in the cluster are run in active/active mode, server failures are transparent to the end users.

UC&C solutions’ use and functionality are moving targets, but because Aeonix is a software solution and because it is based upon open standards, customers are given maximum flexibility to minimize Capex and maximize ROI on existing and future investments.

Tadiran has built up a strong international reputation over the many decades it has been serving enterprises, and with the addition of a UC&C solution, the company is finding new ways to keep its clients ahead of the curve. The company serves some of the world’s largest organizations in 41 countries across the globe, for over 400 business partners and affiliates. To date, more than 120,000 businesses and organizations today have implemented Tadiran solutions.

Tadiran, which is privately owned and held by Afcon Holdings—part of the Shlomo Group—provides high quality enterprise-level solutions that are continually updated to meet the changing demands of the industry. One of the company’s primary goals is to ensure the smoothest integration possible with a company’s third-party and legacy systems, while emphasizing flexibility, reliability and high security. Through steady research and development, Tadiran has proven that it is ready for whatever the future may bring, particularly when it comes to unified communications.

Edited by Alisen Downey

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