Unified Communications Featured Article

Carousel Industries Highlights the Value of UC in Business Collaboration

October 14, 2014

The flexibility information and communication technologies (ICT) provides is allowing companies to collaborate more efficiently with their workforce, customers and partners without geographical limitations. As long as there is a reliable Internet connection, organizations are able to come together and resolve issues to finalize projects and seek new opportunities. A webinar held by Carousel Industries, provider of unified communications, managed services, data solutions and visual communications, and experts from Microsoft and SMART Technologies addressed how companies can maximize their business communication capabilities across different devices and multiple vendor environments for better collaboration.

Titled “The Future of Collaboration,” the presentation looked at the value of integrating unified communications platforms and the impact it has for each business interaction. Two products highlighted during the webinar were Microsoft’s Lync 2013 and SMART Room systems, which allow members of an organization to continually contribute throughout the entire day whether they are on-premises in the organization or off-site using mobile devices.

This type of flexibility now means everyone within the organization has the capacity to always remain connected and continue to collaborate with members of their team day or night as long as the platform is designed to remain open

“We are entering a ‘golden age’ of collaboration in which videoconferencing technology, along with continually evolving unified communication applications and platforms, is having a measurable impact on how employees and partners can engage to achieve optimal business results,” said Ed Wadbrook, VP Applications and Collaboration, Carousel Industries.

Carousel offers end-to-end collaboration solutions, and as a Microsoft Gold Certified Partner it provides a wide range set of services around the unified communications line of products from Microsoft, including Exchange, Lync, Active Directory and Office 365. The company announced it can deploy complete Lync Room Systems in six different configurations. The systems are available for extra-small arrangements of up to four people with one 55” display all the way to X-Large with up to 20 people and two 84″ displays. The platform allows participants to attend the conference using any device from anywhere in the world.

As Wadbrook mentioned, there is no longer a limitation as to how businesses are able to collaborate, and by deploying a Lync-based videoconferencing solution employees will be more productive while at the same time building a more personal relationship with partners and customers.

Edited by Maurice Nagle

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