Unified Communications Featured Article

Device-as-a-Service Offering is a Unified Communications Solution for Businesses

July 17, 2014

Plantronics recently made the announcement that they would be offering a Device-as-a-Service solution which offers cloud service providers a single platform for unified communications. The pay-as-you-go pricing scheme for the service offers 12, 24 and 36-month programs that service providers can then distribute to their subscribers. This communication solution is a perfect fit for mid-market businesses and smaller businesses, and grants the service provider a new revenue stream powered by Plantronics' own award-winning customer support team.

Unified Communications platforms are increasingly useful in today's business climate due to the fact that they combine multiple forms of communication such as voice calls, emails and video chats into a single platform. Additionally, they also serve to connect mobile phones and desk phones in multiple offices, ensuring that an employee's work desk and all the associated resources are never far away.

The pay-as-you-go pay structure is useful for both service providers and their customers, as it allows for a fully scalable platform that can be quickly adjusted for the number of users on a flexible time frame. “As their business needs evolve, customers want a simple and agile way to purchase a complete Unified Communications solution,” says Plantronics vice-president of channel and alliance marketing, Erna Arnesen. “The new Device-as-a-Service program makes it easy for the customer and easy for the cloud service provider.”

This ease of use for both parties means that Plantronics has delivered a game-changer to the already heavily disruptive unified communications market. The platform's agility allows Plantronics to meet the needs of their customers as markets shift and requirements change, which gives the company a serious edge over its competitors.

The Plantronics Device-as-a-Service program is currently available in the United States, but Plantronics is already in the process of expanding this service to other countries, with a variety of additional products and services meant to complement the program's existing features.

Edited by Rory J. Thompson

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