Unified Communications Featured Article

Infonetics' Hosted UC Scorecard with 8x8 ranked #1; Verizon, XO, AT&T tops in IP connectivity

May 12, 2014

Let’s face it, we all like watching the scoreboard. This is true not just in sports, but when it comes to the business of business the interest in who is up or down is equally as intense. In fact, the parallels in that in both sports and business you can make wagers on winners and losers. The distinct difference is that, note to research firms, in business I have yet to see a betting pool set up on the rankings when market studies and market updates are released. 

Internationally recognized technology research firm, Campbell, CA-based Infonetics Research is out with excerpts from its 2014 North America Business VoIP Service Scorecard, which analyzes and ranks the top providers in the hosted unified communications (UC) and IP connectivity service markets. If there is actually a forum for betting on such matters, including establishing odds, if you had 8x8 as 31 in hosted UC and Verizon #1 in connectivity you probably got a nice return on your wager.

The chart from the report, which details both markets extensively, provides the top companies in each category.

Commenting on the report, Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research explained that, “Always near the top of our hosted VoIP scorecard, 8x8 broke through this year to take the number-1 spot decisively by building on a solid financial position and continued focus on service enhancements and geographic expansion…While 8x8 still serves predominantly small companies, it’s finding more and more success with larger businesses.”

Myers added, “Meanwhile, Verizon is the market leader for IP connectivity for a sixth consecutive year, followed closely by XO. These two are mainstays in this market, leading in service development and customer adoption.”

Edited by Maurice Nagle

Request a Quote
Become a Partner

Featured Blog

Millennials and Technology – "I want it now"

The millennial generation, also known as individuals born between the years of 1980 and 2000, are a group of highly collaborative adults estimated to account for roughly 75% of the global workforce by the year 2025...

4 Steps to safely enter 2016 with Fusion and leave your old provider behind

Enough is enough! You can't tolerate the dropped calls, the complaints from upper management, and the slow response time from customer service. You saw the signs of the breakup all along, and now it's time to move onto something new...

Practical Benefits of a Unified Communications System

The business world of is rapidly changing thanks to the technological advancements of recent years...