Unified Communications Featured Article

Dimension Data Adds Cisco Hosted Collaboration Solution to UC portfolio

March 25, 2014

Dimension Data, a company with nearly thirty years of experience in delivering ICT services and solutions, is expanding its offerings with the addition of Cisco Hosted Collaboration Solution (HCS) to its cloud-based Unified Communications services. 

Adam Foster, group executive, Communication, Dimension Data, emphasized that this expansion with HCS enables unified communications to be offered through a utility-based cloud delivery model leaving clients free to focus on their IT resources more effectively.

The Cisco Hosted Collaboration Solution is believed to be an effective way to use the power of the cloud and quickly deliver collaboration applications to businesses. Dimension Data’s Managed Cloud Platform (MCP) has already achieved the Global Cisco Cloud and Managed Services Advanced Certification, and the addition of Cisco HCS is designed to complement the company’s existing UC services for voice, pervasive voice, contact centre, instant messaging and presence.

As indicated, Dimension Data will be delivering Cisco HCS-based services as part of its portfolio of public, private and hybrid cloud services and the company believes that this is a step further towards continuing to reduce the complexity, costs and management of UC deployment and maintenance.

“With Dimension Data adding Cisco’s HCS solution as part of its UC cloud offerings, our global client base will ultimately benefit from the utility cloud UC delivery model, while also offloading the complexities of ongoing UC management,” Eric Schoch, general manager of Cisco's Hosted Collaboration Business Unit, mentioned.

The cloud unified communication offerings are made available with multiple consumption models to support both dedicated and multi-tenant, usage-based environments with Dimension Data’s next-generation HCS-based offering available later this year.

Back in February, Dimension Data mentioned that it would debut its Cloud Backup service for Sydney, Australia residents. The company then confirmed the addition of Cloud Backup as an optional backup and restores service to its enterprise-class Public, Private and Hosted Private Compute-as-a-Service (CaaS) offerings.

Edited by Cassandra Tucker

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