Unified Communications Featured Article

SMB Unified Comm Market to Grow 13.8 Percent During 2012-16 Period

February 25, 2014

Unified communications technology helps companies to increase productivity significantly in addition to making it pliable to changing business conditions.

The SMB UC market in the US is forecast to grow at a CAGR of 13.18 percent covering a period from 2012 to 2016 owing to the demand for affordable enterprise communications solutions, according to TechNavio.

The need for enterprise mobility has spurred the growth of the unified communication market in SMBs in the US. But the cost of implementing UC components in small and medium sized firms may serve as a bottle neck to the growth of this market.

The ‘Unified Communication Market in SMBs in the US 2012-2016’ report published by TechNavio incorporates in-depth market analysis of the UC market supported by inputs from industry experts.

The report studies the UC market with emphasis on future growth prospects in the US in addition to throwing light on the major vendors catering to UC deployment needs in the country. Alcatel-Lucent S.A., Avaya, Cisco Systems, Microsoft, Mitel Networks, NEC Corp., ShorTel, and Siemens Enterprise Communications are vital to the market, revealed analysts.

The report tries to provide details about the market size in 2016 along with the growth rate. It highlights key market trends that drive the market; the challenges to market growth and what are the market opportunities and threats to key vendors besides adding their strengths and weaknesses.

The research methodology used in drawing the report includes extensive primary and secondary research procedures. Primary research covered in-depth interviews with industry experts, vendors, resellers and customers while the secondary research included inputs from the TechNavio platform, industry publications, company reports, news articles, analyst reports, trade associations and the data published by Government agencies.

A recent report published by TechNavio reveals that a hosted phone system serves as the hub of a unified communications solution. The growth in demand for UC implementations is due to businesses seeing the benefit of a hosted system as they ditch premise-based platforms. Traditional technology is becoming a thing of the past as Internet-based systems are taking over.

Edited by Cassandra Tucker

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