Unified Communications Featured Article

Zultys Introduces MXvirtual with MX Release 9.0

February 05, 2014

Roughly nine months after the last version of Zultys’ MX unified communications platform was released, the offering has been updated again alongside the release of MXvirtual, a cloud-based UC solution for enterprises and managed service providers. Release 9.0 of MX also includes new product integration and additional enhancements.

Zultys’ new MXvirtual offering, however, is clearly the flagship feature of this MX release. Available alongside the premise-based MX250 and MX30 IP phone systems, MXvirtual brings Zultys’ all-in-one phone system and unified communications architecture to the cloud, from which it delivers an enterprise-grade contact center solution, mobile integration, instant messaging, presence, HD video, advanced call routing and much more.

Furthermore, MXvirtual is being introduced with VMware Ready approval, granting all MXvirtual customers the option to implement server-level high availability to eliminate the possibility of system outages.

As for its other features, MX Release 9.0 includes a new Microsoft Exchange Communicator, granting Zultys MX phone systems the option to integrate via Exchange Web Services with Microsoft Exchange Online, Exchange 2010 and Exchange 2013. It also offers centralized MXIE Unified Communication client management, offering system administrators an easy way to manage settings and call handling rules for all users on the MX system.

Other new features include Plantronics wireless headset integration with MXIE softphone, enhancements to Zultys’ existing multi-site redundancy capabilities of MXnetwork, and the option to automatically upload contact information with MXoutbound.

"The most important aspect of Release 9.0 is that whether deployed in the cloud or at the user's premise, the experience is identical from both an administrator and a user's stand point," said Steve Francis, chief sales and marketing officer for Zultys, in a statement. "With Release 9.0, we now provide our Channel Partners and customers with a flexible system architecture that allows pure cloud, pure premise deployment, or any combination of the two."

Edited by Cassandra Tucker

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