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Version 7 of OpenScape 4000 Provides More UC Solutions

December 02, 2013

Disparate pieces of communications solutions within an organization make it very difficult to be efficient. And in today's fast business environment, companies that are not able to capitalize on the available technology are left behind to wither and die. Implementing a single elegant solution that fits seamlessly from the ground up throughout the entire organization is what the right unified communication platform is designed to do. Unify, formerly known as Siemens Enterprise Communications, has launched the latest version of its enterprise communications platform, Version 7 of OpenScape 4000.

OpenScape 4000 is a globally recognized and market leading communications solution for organizations with 300 to 100,000 employees. The platform has been installed and it is actively being used daily by more than 25,000 customer installations in 80 countries.

The new OpenScape architecture is designed to give enterprise customers a communications solution that is flexible, secure and cost-effective to increase effectiveness and productivity in the workplace. Customers will be able to use One Number Service (ONS) with a seamless integration and virtualization capabilities with improved security while leveraging the full business value of the OpenScape Enterprise professional, managed and maintenance services portfolio.

The system features:

  • Integrated connectivity for analog, TDM, and VoIP subscribers
  • Cost-saving least cost routing for analog, TDM and IP trunks
  • Bandwidth resource manager for IP endpoints and branches
  • Integrated attendant functions
  • Flexible configuration of local tones and announcements per branch office
  • Bandwidth resource manager for IP endpoints and branches

It also provides integrated FlexRouting for the contact center;  CTI integration of business applications via CSTA III ASN1, CSTA XML;  XML phones services interface for easy and cost-effective workflow integration;  a multilingual user interfaces and more.

The announcement of this release comes with news that the OpenScape 4000 V7 will allow customers to integrate the company's future communication and collaboration solution Project Ansible. Project Ansible is the next-generation communications platform designed for adoption and integration into business processes to improve performance by leveraging dynamic collaboration, universal content aggregation, and a consumer-like, single-pane-of-glass experience. 

Edited by Cassandra Tucker

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