Unified Communications Featured Article

Positive Outlook for the Global UCaaS Market

October 11, 2013

The market is as ready as it will ever be to embrace unified communications (UC), a new and effective communication tool that transcends the barriers of geographic space and time zones.  It streamlines processes within an organization, makes real time communication possible and increases working efficiency.

Looking to offer some insight into the future of this market, Research and Markets has added the "Global Unified Communications as-a-service (UCaaS) Market: Advancements, Emerging Applications, Business Models, Technology Roadmaps, Global Forecasts & Analysis (2013 - 2018)" report to its offerings.

Simply put, UCaaS allows for faster and more efficient communication between people, data and applications any-time, anywhere, on any device. It bundles voice, multi-media, messaging, mobility, automation services and more onto a single unified platform. So, you see why it can be so important.

Considering that analysts regard UCaaS as a key factor toward triggering the market for unified communication and the fact that cloud computing will make it more accessible to a larger and wider range of users, the global market is bound to be energized.

The report analyzes the global acceptance trends and evolving platforms of the UCaaS market, explores the opportunities it presents, and forecasts where it is heading and the revenues that it is likely to generate across different geographical territories.

According to the report, the shift from on-premises to a cloud-based unified communication model is considered to be the primary contributor to the growth of unified communications in the future. Naturally then, there is a lot of optimism in the rapidly growing UCaaS market with both enterprise and developer communities showing interest. And, perhaps the enthusiasm is well founded, for the ‘ready to go service’ is known to increase client productivity and accelerate business processes while lowering cost.

Edited by Blaise McNamee

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