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BT Guarantees to Revolutionize Voice with a Slew of New Services

October 10, 2013

Why are conversations important? When we talk, what do we expect? Well, for personal conversations, everyone likes a good listener— extend that to business conversations today and you'll find that people primarily want clarity in speech and quality audio, regardless of the device or the medium.

British Telecommunications is well on the road to revolutionizing voice to improve the way people work and collaborate by launching a series of new services that promise to bring together the best possible quality of video, instant messaging, Web conferencing and streaming.

“Today, the world of collaboration is changing faster than ever before. There are big opportunities for organizations that create new ways of collaborating in a work environment. In today's world of clouds, IP and social media the quality of experience is what counts in the eyes of the user,” said Luis Alvarez, CEO, BT Global Services.

In keeping with its promises to deliver, BT is introducing HD Voice, HD video, IM, presence and collaboration that is expected to enhance the listening experience for existing and new customers. And also, an exciting ground breaking offer that will hopefully transform audio conferences by making them more life-like during meetings, is in the offing, thanks to an agreement between BT and Dolby Labs.

But that's just the beginning; as BT has more to offer. Its One portfolio of unified communications and collaboration solutions, which will deploy technology from the likes of Microsoft will be considerably enhanced.

The end result – a new integrated SIP offer, integration with Skype and an enhanced app for better calls and video on mobile devices - just what customers would like - enough options to choose from to suit individual tastes.

How would you like a utility-based solution that offers full unified communications with a mobile client supported across different devices? BT has one for that also – its Cloud iComms solution. And,

Well aware that BYOD is here to stay, BT One Enterprise Cisco will improve BYOD capability and also deliver additional video functionalites.

The company's collaboration portfolio goes one step further. Customers can now opt out of legacy systems and move to a single unified platform fitted with the latest IP technology. What's more, BT promises not to force the pace. For those customers not on BT One Voice VPN, BT has the new 'mobile only' offer.

Living up to its belief that “better conversations are the key to creating a better future,” BT has something for everyone.

Edited by Ryan Sartor

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