Unified Communications Featured Article

ShoreTel's UC Solutions Let Construction Firms Improve Productivity, Reduce Costs

August 14, 2013

ShoreTel, a provider of simple unified communications platforms, asserted that construction firms can deploy its UC solutions to realize better site-to-site employee communication, increased productivity and reduced costs.

A recent forecast estimated that construction projects in the U.S. will rise 6 percent this year to $483.7 billion. The U.S. Commerce Department also revealed that in May 2013, residential housing spending rose to the highest point in the last four and a half years.

ShoreTel understands the demands of the construction industry and offers the necessary unified communications (UC) tools. Its solutions are designed to help customers keep pace and are simple to manage, easy to deploy to multiple locations and have faster return on investment.

The company explained that its Unified Communications (UC) capabilities leverage the power of VoIP to integrate communication tasks. Built on the company’s simple but intelligent business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence and collaboration capabilities into a seamless business environment.

Lakeside Industries, one of ShoreTel’s construction customers, acknowledged that ShoreTel allowed it to converge all of its offices on one unified platform that utilized its existing WAN, resulting in significant cost savings. The company also realized quicker ROI on its initial hardware/deployment costs in less than two years.

The solutions can also have an impact on personal productivity, which in turn can lead to improvements in administration and management of employees.

Another construction client, J. Fletcher Creamer & Son, Inc., asserted that it chose ShoreTel for its expandability, reliability, ease of use and value along with ShoreTel’s reputation. The site-to-site calling capability of the system has reduced the number of toll calls placed between the locations, and the built-in productivity tools such as Communicator allowed its employees to use the phone system as a strategic business tool.

Edited by Alisen Downey

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