Unified Communications Featured Article

VOSS Unified Communications OBT Tools and Services Now Available

July 10, 2013

With the unified communications market expected to reach $61.9 billion in 2018, service providers are keen to deliver competitive unified communications and collaboration services – both on-premises and cloud based – to growing customer bases.

VOSS, a provider of world-class fulfillment platform for service providers and large enterprises, has announced the availability of its suite of VOSS UC-OBT tools and services, offering specialist support to on-board locations, end users and their UC devices and services to new UC collaboration platforms.

The new OBT is the latest variant of the VOSS User Deployment Toolset and includes support for a 2,000 site, 80,000 phone and 120,000 user deployment project at a major European Telco.

With its fulfillment platform for service providers and large enterprises, VOSS successfully delivers collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real-time through secure, role-based portals.

As a result, VOSS empowers organizations to profit from cloud-based enterprise communications by simplifying its design, delivery and management.

OBT is designed to interwork with the HCS fulfillment toolset, Cisco Unified Communications Domain Manager (CUCDM) versions 8.1.0, 8.1.1 and 8.1.2. The solution is adopted by a large number of Cisco HCS partners to mass migrate their end customers, end users, phones and services.

One of the customers includes a global communications service provider that recently deployed more than 16,000 users and phones on its Cisco HCS platform. The OBT helps the client accelerate the deployment rates.

According to company officials, the use of OBT with this HCS partner demonstrates particular potential, as it already spans four end customers across more than a dozen countries; all with significant customization requirements and demanding migration schedules.

Henry Barton, VP Operations Strategy at VOSS, said, “Effectively managing large UC deployment projects is always a major challenge for service providers. We believe that OBT offers service providers a step-change in how they migrate their customers and offer a source of real differentiation versus more manual and time-consuming on-boarding strategies.”

The VOSS On-Boarding Toolset runs on a Linux-based VM-server and uses sophisticated ‘Extract-Transform-Load’ (ETL) data warehousing logic to extract data from multiple data sources, such as XLSX and CSV spread sheet files, Cisco Call Managers PBX AXL and SQL queries, Cisco-UCDM SOAP queries, and LDAP/AD directories.

OBT also automates the batch-loading of locations and all user and phone services via direct API-loading into Cisco UCDM. It can also support SQL export from Native PBX discovery systems.

Edited by Rachel Ramsey