AltiGen Communications Partners with OBT Anywhere
AltiGen Communications, Inc., a provider of integrated Microsoft-based Unified Communications solutions, recently announced that its MaxACD contact center for Lync solution has been deployed by OBT Anywhere, a provider of Hosted Lync services, to deliver a hosted cloud-based call center service across North America, Asia and Australia.
MaxACD is a powerful Contact Center solution for Lync that combines several compelling productivity applications into one integrated system. It provides flexible deployment options to give users a choice between a traditional on-premise deployment or SaaS based AltiGen cloud services. MaxACD combines all the elements that call centers need in one simple solution.
"We look forward to working closely with AltiGen and enabling businesses to reap the benefits of running native Lync Voice with AltiGen for both the multi-tenant and virtually dedicated environment," says Shane Muller, founder and CEO, OBT Anywhere. "Moving forward, organizations will now be able to integrate all Lync native endpoints and devices and incorporating Lync Mobility and Lync Conferencing with video as well as Exchange Unified Messaging, and all with multi-regional capability."
"MaxACD seamlessly integrates with OBT Anywhere's hosted Lync platform to offer a unique differentiated service offering," said David Tang, vice president of Cloud Communication Solutions, AltiGen Communications. "We are excited to partner with OBT who has the depth of technical expertise and years of experience in the cloud to open up avenues to deliver MaxACD to organizations into new regions as well as multiple regions."
AltiGen Communications, Inc. recently announced the appointment of Michael Robbins to its board of directors. Michael Robbins has enjoyed over 23 years of experience as a leader and executive with various publicly-traded and privately-held enterprise software and technology companies. Currently, he is executive vice president of sales, chief operating officer and board member of Cogniti, a SaaS-based enterprise performance management company delivering solutions to the global market.
Edited by Blaise McNamee