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Zumbox Teams Up with Bell and Howell to Offer Turnkey Multi-channel Customer Communication Solution

April 15, 2013

Zumbox has recently inked a new partnership agreement with Bell and Howell to merge the Digital Postal Mail service from Zumbox with Bell and Howell's data management, Web and mobile services.

Both companies have collaborated to offer more communications options to reach multiple targets through a single resource point. Zumbox Digital Postal Mail and Bell and Howell eMessaging offers businesses a complete, turnkey solution that houses all delivery preferences including Web, mobile and consolidator channels.

Digital Postal Mail is designed and implemented with comprehensive information security, audit compliance, and risk programs that are compliant with strict industry standards. As a closed system, these services are accessible only by registered senders and verified recipients. Digital Postal Mail works very much like a delivery system that verifies consumer mailing addresses.

“We recognized a critical opportunity to combine our leadership in the digital mail category, and experience managing communications and document delivery in a paperless world, with Bell and Howell's expertise in the biller direct web and mobile space to create a compelling value proposition,” said John Payne, CEO of Zumbox, Inc. “This union provides businesses something they can't get anywhere else, and our service will help drive down physical mail costs while supporting more efficient consumer mail delivery processes that strengthen customer loyalty and satisfaction.”

Businesses can now rely on the new solution, thanks to its secure back end data management and sharing capabilities, to have the flexibility to add delivery channels as needed. This way, businesses are given an opportunity to save resources without limiting the reach of their communications.

Les Stern, Bell and Howell's CEO, added, “Instead of businesses allocating their already scarce IT resources to navigate multiple providers and legacy applications, our partnership with Zumbox utilizes our respective proven infrastructures to tie it all together. We handle managing delivery preferences, data formats, and secure consumer touch points in order to offer businesses a single platform that can satisfy more consumer delivery preferences than any other available offering.”

Edited by Blaise McNamee

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