Unified Communications Featured Article

Video Conferencing Simply Wouldn't be Possible without Unified Communications

January 29, 2013

In a tough economy, businesses looking to spread their footprint around the globe while sticking to strict budgets are increasingly leveraging unified communication portfolios that traditionally encompass video conferencing functionality. When allowing a geographically separated workforce to interact in a much more efficient manner that enables them to actually look at the person they are corresponding with – even if they are halfway across the world – companies will be able to get product to markets quicker and complete projects in much less time.

In a recent Teo blog post, it was revealed that corporations are the one being touted as largely responsible for bringing UC to the spotlight. On the other hand, public divisions of a variety of countries as of late have begun to implement these solutions as a way to slash costs and ultimately increase customer satisfaction via communications in a variety of channels.

Traveling down under, the Australian Parliament has seen many advantages from its recent purchase of a one way ticket to unified communications land. The decision was made after Parliament Member Bill Shorten realized that nearly $235,000 was wasted in only half of a year as spent on specific travel-related expenses.

However, with video conferencing in place, traveling costs were cut down by nearly half last year when compared to the previous year. In the future, public officials in the country where koalas roam free, will be utilizing this way of communicating even more.

Heading back to the shores of the United States, recently the Beaver Dam Daily Citizen decided to try out video conferencing within its legal system in Dodge County Circuit Courts in Wisconsin. Now making the service available to five prisons in the county, “these efforts have already been largely successful as they have yielded lower overheads and more efficient operations,” the blog post noted.

As companies need to continue to evolve over time, UC systems must adapt and power new capabilities. That is why last year, unified communication provider Teo unveiled its UC platform, encompassing nearly 200 features that will surely prove advantageous to end users and administrators alike.

Teo UC 4 is an easy-to-use, highly intuitive platform that serves as the revamped version of Teo UC that was originally launched back in 2010. It includes features such as e-mail, voicemail, voice conferencing, desk phones, mobile phones, soft phones, IM, fax, E911 notification and call recording, enabling mobile workers to remain just as productive as they would be from their desk while ridding them of being forced to remain tethered to their physical desk.

To see the ways in which Teo contributed to the UC space last year, click here.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, happening now in Miami, Florida.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Allison Boccamazzo

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