Unified Communications Featured Article

Providea's VNOC to Meet Growing Needs of Enterprise Customers

January 21, 2013

For today's enterprise customers, the concept of interaction has changed. They are a liberated lot and want to be able to interact and maximize productivity in any environment, over any network, anywhere in the world. Providea Conferencing, a global provider of video conferencing solutions, has tried to address this with its video network operations center (VNOC) in Hong Kong.

Through its VNOC, Providea offers a full suite of managed services with access to video conferencing infrastructure and video hosting via the cloud, and is expected to meet the needs of its global enterprise customer base in Asia Pacific, noted company officials.

"The investment in our VNOC in APAC is a strategic move to address the needs of our growing international-based customers to meet their collaboration strategies and help alleviate some of the demand IT departments are facing to manage and keep up with the growing requirements," said Todd Luttinger, president and CEO at Providea Conferencing, in a statement.

In addition to providing endpoint and network monitoring, Providea will offer gateway and multipointing bridging services, integrated Web-scheduling and automatic call launching. The networks deliver zero mile access to carriers and reportedly provide reliability and superior performance.

With the latest expansion, the company now operates hosted, managed and network conferencing services through four VNOCs with other locations in California, New York and Canada -- all of which are staffed with certified and experienced video and network engineers.

"As our customers become increasingly global in reach, with more complex ecosystems of individuals and groups, effective collaboration and engagement can be a significant factor for success," said Luttinger.

Earlier in 2012, Providea Conferencing introduced a managed service offering, Providea LegalStream, which allows law firms to make use of video conference by capturing, streaming and sharing live or recorded content. According to the company, this new product allows law firms to make use of video conference meetings beyond real-time.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Rachel Ramsey

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