Unified Communications Featured Article

NetSocket Provides CEM UC Service Assurance Solution to Remote and Branch Offices

January 14, 2013

NetSocket’s CEM 2000 series is launching, starting with the first of its new products for remote and branch offices. This Cloud Experience Manager (CEM) unified communications service assurance solution is designed to meet the needs of enterprises with distributed remote offices, offering a smaller and more affordable footprint than ever before.

The CEM 2000 will ultimately expand NetSocket’s line of CEM UC service assurance solutions, providing proactive network service management both quickly and intuitively. CEM provides insight into network issues, helping resolve issues better and faster, along with complete IP network information correlation. As such, any problems that appear can be isolated and handled quickly, providing better efficiency and a lowered TCO.

The first of the new CEM 2000 Series provides an enhanced UC service assurance management interface, with a single-pane-of-glass view encompassing session, content and topology data. This provides clear visibility of the user experience immediately, as well as proactive problem identification. Should any issues emerge, it’s immediately remedied and reported.

“Customers with highly distributed enterprises wanted a more affordable way to assure service quality for remote users, which is what we developed CEM 2000 to provide,” explains John White, NetSocket’s president and CEO. “CEM has a single-system architecture that easily scales to large, medium and small environments. With CEM 2000, customers have a fully featured CEM appliance that allows them to extend network visibility to all users in their enterprise regardless of location.”

This launches the CEM 2000 series into NetSocket’s line of CEM products, providing a solution for remote and branch offices with anywhere from 50 to 1000 users. It’s available now, starting at $800.

The CEM 2000 is very useful for businesses with many remote employees, as well as the remote employees themselves. The visibility and control it offers is particularly nice, which keeps productivity up, total cost of ownership down and issues minimal and handled quickly. At the end of the day, it’s a great option for remote and branch offices to consider.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Allison Boccamazzo

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